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Intradeco Sdn. Bhd is a leading ICT organization in the Northern region of Malaysia headquartered in Penang Island. Our solutions include IT infrastructure, services, structured network cabling, Information Technology Outsourcing (ITO) and software development.

In line with our regional business expansion, we invite suitable candidates to fill the following position:-

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Executive / Non-Executive Entry Level

IT HELPDESK TEAM LEAD

Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Respond to queries either in person or over the phone
  • Maintain daily performance of computer systems
  • Respond to email messages for customers seeking help
  • Ask questions to determine nature of problem
  • Install, modify, and repair computer hardware and software
  • Install computer peripherals for users
  • Follow up with customers to ensure issue has been resolved
  • Prepare reports and other documentation as required
  • Managing helpdesk team operation
  • Handle escalation from team member or customer
  • Conduct daily operation meeting
  • Act as contact point between customer and team members

Requirements

  • Candidate must possess at least a SPM /Certificate /Diploma in IT /Computer Science
  • Minimum 3 years experience in the related field
  • Good interpersonal skills with ability to work in team
  • Working days & Hours: Mon-Fri; Normal Office Hours
  • Able to work under pressure
  • Flexible on working overtime
  • Candidate with Team Lead or Supervisory skills/ experience will be added advantage

 

 

IT TECHNICIAN

Responsibilities

  • Perform site survey based on customer request
  • Project coordinates
  • Projector installation, CCTV system installation, Door Access system installation
  • Basic PC, notebook & equipment troubleshooting

Requirements

  • Experience & knowledge in projector installation and termination
  • Experience & knowledge in CCTV system setup, installation and termination
  • Working Independence
  • Car driver license at least 2 year, will be great if have GDL as well

 

 

SENIOR IT SALES EXECUTIVE

Responsibilities

  • To manage and handle existing and new customers
  • To prepare sales proposals and price quotations to Customers
  • To measure timely onwards quotations transmission and to follow up until deals closed
  • To explore and develop new business and to achieve sales quotas as set
  • To manage sales prospects towards achievement of sales target
  • To perform and conduct presentation on company's products and services
  • To follow up closely with customers to ensure prompt delivery and payment received on time
  • To responsible for small, medium or large corporate accounts
  • To develop close working relationship with customers

Requirements

  • Minimum Diploma or Degree in IT, Business or Marketing Disciplines
  • Minimum 1-2 years working experience in Sales and Marketing
  • Experiences in other related industries are encouraged to apply
  • Knowledge in IT industry trend is preferable
  • Must be able to work and to communicate with all levels of Senior & Operational Management
  • Proficient in English communication both verbal and written. Mandarin & local dialects will be added advantage.
  • Proficient in Microsoft Words, Excel and Power Point
  • Possess own transport and willing to travel
  • Basic Salary Range 2.5K & 5K depends on qualification and experience

 

SOFTWARE ENGINEER

Responsibilities

  • Participate in application design, development, enhancements and implementation of system solutions
  • Perform system integration testing; conduct user acceptance testing and documentation of system application
  • Assist in technical feasibility study, evaluate and analyze user requirements, and recommend solutions
  • Applications support
  • Provide post production support
  • Provide onsite implementation support
  • Maintain existing systems/business applications including troubleshooting and bug fixing
  • Ensures all calls and issues are logged, escalated and resolved within specified timeframe(Committed SLA)

Requirements

  • Candidate must possess at least Advanced Diploma, Bachelor's Degree in Computer Science/Information Technology or equivalent
  • At least 1 year(s) of working experience in the related field is required for this position
  • Excellent analytical skills, problem solving skills and able to work independently
  • Strong determination, able to take pressure and work well in a fast pace environment
  • Good interpersonal and communication skills
  • Several opening positions available

 

SENIOR RECRUITMENT EXECUTIVE

Responsibilities

  • Develop and execute company-wide manpower recruitment plans
  • Work with Hiring Manager on recruitment requirement planning
  • Conduct regular follow up with managers to determine the effectiveness in recruitment plans and implementation
  • Actively utilize the internet avenues for recruitment activities
  • Coordinate and implement university & college recruiting initiatives
  • Develop networking within universities & colleges to aid in recruitment
  • Give presentations at universities & colleges, attend student group meetings to increase university & college awareness of the company
  • Organize and attend Career Fairs for recruiting and company recognition
  • Other roles and responsibilities as required

Requirements

  • Degree in Human Resources/Business Management or equivalent
  • 2 years above in manpower recruitment related experience
  • Extrovert personality, excellent communication skills & willing to travel
  • Experience in IT and or outsourcing business an added advantage

 

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